We specialise in high Sku counts usually associated with the beauty sector, although not limited to. We ship a myriad of different products, from organic coffee to handwash to energy drinks. Not all fulfilment warehouses are the same. A 3PL warehouse that tells you it can handle every kind of shipment is probably not the one that you should choose. A good fulfilment centre will know its strengths and its weaknesses.

Outsourced logistics should be an arm of your operation. At Zero3PL we make sure that we are aligned with your KPIs and ensure all targets are met. We share our KPI dashboards with you, to monitor performance, exceed goals and expectations.

No. Most fulfilment centres will have a set minimum monthly order threshold. Zero3PL works differently. We work closely with many emerging brands, growth is key. We can help with that too.

One of the most significant benefits of outsourcing your fulfilment is the flexibility to use more or less shelf space. Your stock holding may grow or contract over the seasons. Zero3PL has the capacity and flexibility to offer greater storage capacity when needed, we can also flex our output capacity to take into consideration your peak sales times.

Shrinkage is the difference between the amount of product you shipped to your 3PL provider and the amount of stock that is on their shelves and available to sell. Most 3PL providers have a shrinkage allowance, this allowance is how much product can ‘disappear’ before the 3PL reimburses you for the loss. At Zero3PL, to minimise any losses, the stock received is counted in against the ASN. Your products are QC checked at the time of delivery, then compared with the number sent. Any discrepancies or transit damages are reported straight away. Our latest audit found a 0.03% discrepancy between expected and actual stock holding across all brands.

As your eCommerce company grows, you may want to outsource customer service to your 3PL provider if they provide it. At Zero3PL we offer a variety of customer service solutions.